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One-Time All-System Training (Reboot) Frequently Asked Questions

  • What is the Adult Protective Services (APS) One-Time All-System Training (Reboot)?
  • What classes are being offered during the Reboot?
  • How do I register for Reboot classes?
  • What is a learning management system (LMS) and why are we using one?
  • How do I use the LMS to register for classes?
  • What if I don't have an account in the LMS?
  • Where do I find help on using the LMS?
  • Who do I call for general questions or help?


What is the Adult Protective Services (APS) One-Time All-System Training (Reboot)?

In July, 2013, the Ohio Department of Job and Family Services entered into a contract with the Institute for Human Services to manage the Ohio Human Services Training System (OHSTS). One of the key products for the contract was to develop a competency-based standardized curriculum that will meet the core needs of Ohio’s Adult Protective Services (APS) workforce. Approximately 250 workers statewide will receive core training, including APS caseworkers, APS supervisors, and county-designated agencies (staff contracted by the county Department of Jobs and Family Services (DJFS) to perform APS investigations). 

In April, 2014, the Ohio General Assembly passed legislation establishing the Adult Protective Services Funding Workgroup. This group was charged with proposing to the Department of Job and Family Services how to distribute ten million dollars in appropriations. By the end of December, the workgroup developed recommendations for defining core minimum requirements to ensure an effective statewide APS system, along with implementing a data collection system, developing a statewide hotline, providing a one-time all-system training, and releasing dollars for local and regional planning/innovation projects.

The APS Funding Workgroup proposed that all current APS workers receive a portion of the new APS core training not to exceed four in-person training days between July 1 and December 31, 2015. The Workgroup also recommended that distance learning options be made available to assist the APS workforce in preparing to meet the core requirements. 

As a result, the OHSTS will offer a series of in-person workshops and eLearnings beginning in July 2015. APS workers and supervisors may choose four in-person training topics along with four eLearning options that best fit their needs. National trainers will introduce this new APS Core training to Ohio. Training will be offered multiple times in all four regions of the state. The APS Core training will promote APS best practices in preparation for the “reboot” of the APS system core requirements and innovations defined by the APS Funding Workgroup.
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What classes are being offered during the Reboot?

We are offering a six-topic series of in-person workshops and six eLearnings:
In-Person Workshops
  1. Initial Investigation
  2. Dynamics of Elder Abuse
  3. Risk Assessment
  4. Case Planning
  5. Collaboration in APS
  6. Professional Communication Skills

eLearnings
  1. APS Values and Ethics
  2. Case Documentation
  3. APS Interviewing Skills
  4. The Aging Process
  5. Voluntary Case Planning in APS*
  6. Involuntary Case Planning for APS Workers*
*Prerequisites for In-Person Case Planning 
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How do I register for Reboot classes?

Registration for all classroom and online Reboot classes will occur through OHSTS' new learning management system (LMS).
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What is a learning management system (LMS) and why are we using one?

A learning management system (LMS) is a software application for the administration, documentation, tracking, reporting and delivery of electronic educational technology (also called e-learning) education courses or training programs.

OHSTS is currently implementing a new learning management system that will provide many benefits to the OHSTS system and it's APS workers. Some of these benefits include the ability to:
  • Search and register for regional and statewide training
  • Search and register for online learning modules
  • Keep track of upcoming training through email reminders
  • Complete online training evaluations/surveys
  • Receive digital training certificates in their email
  • Access their individual training records and learning transcripts
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How do I use the LMS to register for classes?

The first thing you need to use the new LMS is an account on the system. You may already have an account. If so, you would have received an email with information on how to begin registering for classes. This email also contained your Login ID and links to the LMS login page and instructions to help you get started.

If you have not received an email with your account information, please see the section called "What if I don't have an account in the LMS?".
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What if I don't have an account in the LMS?

Before we can create your account in the OHSTS Learning Management System (LMS), we need to collect some demographic information from you. We have created an online web form to help us with this process. Once we receive your form, we will review your information to determine whether or not you need an account in the LMS at this time. It's possible you may receive a call from us if we need a little more information to determine your role in Adult Protective Services system.

Once we have determined your eligibility and created your account in the LMS, we will send you an email with information on how to begin registering for classes. This email will contain your Login ID and links to the LMS login page and instructions to help you get started.

If you do not already have an account in the OHSTS LMS, please click on the following link to complete the account request form:

Request an LMS Account

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Where do I find help on using the LMS?

We have created a document with step-by-step registration instructions. This document will walk you though:
  • Getting to the LMS website
  • Logging in to the system
  • Searching for courses
  • Finding detailed information about each course
  • Adding a course to your shopping cart
  • Checking out or completing your course registration

Step-byStep Registration Instructions
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Who do I call for general questions or help?

  • For questions about the One-Time All-System Training (Reboot), please contact Bobbie Boyer at 614-233-2228 or bboyer@ihs-trainet.com.
  • For questions about the Learning Management System (LMS), please contact Mason Landrum at 614-233-2235 or fmlandrum@ihs-trainet.com.
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©2020 Ohio Human Services Training System-Adult Protective Services